What does Fixcanto sell?
Fixcanto offers practical products for everyday household use, including kitchen tools, storage solutions, cleaning accessories, bathroom essentials, and other useful home products.
How long does order processing take?
Orders are generally processed within 1–3 business days after payment confirmation.
How long will delivery take?
Most orders are expected to arrive within approximately 7–15 business days after shipment. Delivery times may vary depending on destination and carrier conditions.
Can I track my order?
When tracking information is available, it may be sent to the email address provided during checkout.
Can I change my shipping address?
If your order has not yet entered the shipping process, contact service@fixcanto.com as soon as possible. We cannot guarantee that address changes will be possible after an order has been processed.
What if my item arrives damaged?
Please contact us promptly at service@fixcanto.com with your order number and photographs showing the issue. Our support team will review the situation and provide an appropriate solution.
Can I return an item?
Eligible items may be returned within 30 days after delivery in accordance with our Return Policy. Please contact us before sending a return.
Where should approved returns be sent?
Approved returns should be sent according to the instructions provided by our support team. Our designated return address is:
485 Horizon Drive NE, Suite 800
Suwanee, GA 30024
United States
How will I receive my refund?
Approved refunds are generally returned to the original payment method. Processing times may vary depending on your bank or payment provider.
How can I contact Fixcanto?
Email: service@fixcanto.com
Phone: +86 131 3612 4214
Who operates Fixcanto?
Fixcanto is operated by Liuyang Zheping Electronic Commerce Co., Ltd., located at No. 10, Xinjing Group, Jiangdong Village, Zhentou Town, Liuyang City, Changsha City, Hunan Province, China.