Welcome to Fixcanto. These Terms of Service ("Terms") govern your access to and use of fixcanto.com, including any purchases, services, features, and content made available through the website.
Fixcanto is operated by Liuyang Zheping Electronic Commerce Co., Ltd. By visiting our website, placing an order, or otherwise using our services, you agree to be bound by these Terms and all applicable laws and regulations.
1. General Conditions
You may use Fixcanto only for lawful purposes. You agree not to use the website, its products, or services in any manner that violates applicable local, state, federal, or international laws or regulations.
We reserve the right to refuse service, cancel orders, restrict access, or discontinue any portion of the website when reasonably necessary and permitted by applicable law.
2. Products and Services
Fixcanto offers household and everyday-use products, including kitchen tools, storage products, cleaning accessories, bathroom essentials, and other practical home products.
We make reasonable efforts to display product descriptions, specifications, dimensions, photographs, colors, and other information accurately. However, actual product appearance may vary slightly due to manufacturing differences, screen settings, lighting, or product updates.
3. Pricing and Orders
Product prices and availability may change without prior notice. The price applicable to your purchase will generally be the price displayed at checkout when your order is submitted.
We reserve the right to correct typographical errors, inaccurate product information, pricing mistakes, or availability errors. Where appropriate, we may cancel an affected order and issue a refund.
4. Payment
Customers agree to provide current, complete, and accurate billing and payment information when placing an order.
Payments are processed using the payment methods made available during checkout. Your bank, card issuer, or payment provider may impose additional conditions or charges that are outside our control.
5. Shipping and Delivery
Shipping and delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.
Customers are responsible for providing accurate shipping information. Fixcanto is not responsible for delays caused by incorrect addresses, carrier disruptions, customs procedures, severe weather, or circumstances beyond our reasonable control.
6. Returns and Refunds
Eligible purchases may be returned in accordance with our Return Policy. Customers must contact us before sending a return.
Approved returns should be sent according to the instructions provided by our customer service team.
Return Address:
485 Horizon Drive NE, Suite 800
Suwanee, GA 30024
United States
7. Intellectual Property
Unless otherwise indicated, original content created for Fixcanto, including its website design, written content, graphics, branding elements, and other proprietary materials, is owned by or licensed to Fixcanto and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, or commercially exploit our proprietary website content without authorization.
8. Prohibited Uses
You may not use the website to engage in fraud, distribute malicious software, interfere with website security, collect information unlawfully, impersonate another person, violate intellectual property rights, or engage in conduct prohibited by applicable law.
9. Third-Party Services
Our website may rely on third-party providers for services such as payment processing, website hosting, analytics, order fulfillment, and shipping.
Your interaction with certain third-party services may also be governed by the terms and privacy policies of those providers.
10. Disclaimer
To the maximum extent permitted by applicable law, the website and its services are provided on an "as available" basis. We do not guarantee that access to the website will always be uninterrupted, timely, secure, or error-free.
Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot legally be excluded or limited.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Fixcanto and Liuyang Zheping Electronic Commerce Co., Ltd. shall not be liable for indirect, incidental, special, exemplary, or consequential damages arising from the use of the website or products purchased through it.
Any limitation contained in these Terms applies only to the extent permitted by applicable law.
12. Indemnification
You agree to indemnify and hold harmless Fixcanto, Liuyang Zheping Electronic Commerce Co., Ltd., and their service providers from claims, liabilities, losses, or reasonable expenses resulting from your unlawful use of the website or material violation of these Terms, to the extent permitted by law.
13. Governing Law
To the extent permitted by applicable law, these Terms and any dispute arising out of or relating to your use of Fixcanto, our services, or a transaction with us shall be governed by and interpreted in accordance with the laws of the State of Georgia, United States, without regard to its conflict-of-law principles.
Nothing in this Governing Law provision is intended to deprive a consumer of any mandatory rights or protections provided by applicable consumer protection laws.
14. Dispute Resolution
If a dispute, claim, or controversy arises between you and Fixcanto, we encourage you to contact us first at service@fixcanto.com so that the parties may attempt to resolve the dispute through good-faith discussions.
If the dispute cannot be resolved informally, either party may pursue the remedies available under applicable law, subject to the jurisdiction, venue, and arbitration provisions contained in these Terms.
15. Arbitration
To the extent permitted by applicable law and where the parties have entered into an enforceable agreement to arbitrate, disputes arising from or relating to these Terms, the website, our services, or transactions with Fixcanto may be resolved through binding arbitration rather than litigation in court.
Any arbitration requirement shall apply only where legally valid and enforceable. Nothing in this section requires arbitration where applicable federal or state law prohibits or excludes arbitration of the particular consumer transaction or dispute.
Where arbitration applies, the arbitration shall be conducted in accordance with applicable law and the procedures agreed upon by the parties.
16. Jurisdiction, Court and Venue
For any dispute that is not subject to arbitration and to the extent permitted by applicable law, the parties consent to the jurisdiction of the appropriate state or federal courts located in the State of Georgia, United States.
Where legally permissible, the venue for such court proceedings shall be an appropriate court located in Georgia. This provision does not override any mandatory jurisdiction or venue rights available to consumers under applicable law.
17. Severability
If any provision of these Terms is determined by a court or other competent authority to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law or severed where necessary. The remaining provisions will continue in effect.
18. Changes to These Terms
We may revise these Terms from time to time to reflect changes to our services, business practices, or legal requirements. Updated Terms will be published on this page.
Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
19. Contact Information
If you have questions regarding these Terms of Service, please contact us:
Brand: Fixcanto
Company Name:
Liuyang Zheping Electronic Commerce Co., Ltd.
Registered Address:
No. 10, Xinjing Group, Jiangdong Village, Zhentou Town,
Liuyang City, Changsha City, Hunan Province, China
Email: service@fixcanto.com
Phone: +86 131 3612 4214
Fixcanto is operated by Liuyang Zheping Electronic Commerce Co., Ltd.