SHIPPING POLICY

At Fixcanto, we work to process and deliver orders as efficiently as possible. Please review the information below before placing your order.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed. Orders placed on weekends or public holidays may begin processing on the next business day.

Estimated Delivery Time

Estimated delivery times vary depending on the destination, shipping method, carrier availability, and other logistical conditions.

Most orders are expected to arrive within approximately 7–15 business days after shipment. Certain destinations or circumstances may require additional time.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before payment is completed. Promotional free-shipping offers may be available from time to time and will be subject to the conditions displayed on our website.

Tracking Your Order

When tracking information is available, it may be sent to the email address provided during checkout. Please allow some time for the carrier's tracking system to update after shipment.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate delivery information. If you notice an error in your shipping address, contact us at service@fixcanto.com as soon as possible.

Once an order has entered the shipping process, we may not be able to change the delivery address.

Delivery Delays

Delivery estimates are not guaranteed. Delays may occur because of weather, customs procedures, carrier disruptions, high-volume periods, transportation issues, or other circumstances outside our reasonable control.